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Fire Insurance - Claim Denied

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Fire Insurance claims - Gas Cylinders

Check the Fine Print, more than one gas cylinder on your premises may invalidate your claim.

Fire Insurance claims - Gas Cylinders

Check the Fine Print, more than one gas cylinder on your premises may invalidate your claim.

 A fire broke out just before midnight in an unoccupied Apartment on the Atlantic Seaboard, the picture was taken in this apartment by our service technician.

 This fire insurance claim was declined as the assessors found two gas cylinders in the burnt out apartment.

 

The family was away, but they lost all their photographs and videos.  

 

Fortunately the fire was contained within the apartment and did not break out, which would have placed the all residents and the entire block at great risk.

 The fire was only discovered the next morning, the security staff simply kept resetting the fire alarm panel and did not go and investigate,    

 Security staff are often not trained or conversant with their building’s fire life safety systems and procedures.

 Relying only on the security staff to take the correct action in the event of a fire is risky, management need to be kept informed 24/7.

 This buildings fire detection system is monitored and recorded 24/7 by MeyCom’s Online Guardian Manager System.

 Management would have been alerted within minutes of the fire being detected, had they not instructed us to send alarm and fault notifications to them only during business hours.

 Needless to say, they are now receiving notification 24/7.

 If you are interested in monitoring your properties please feel free to contact us.  

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